Using a CRM

Using a CRM

$700.00

Description

Students will learn how to use a CRM.  A CRM is an abbreviation for Customer Relationship Management. It’s a system used to build and manage customer relationships. A CRM system helps businesses manage all the interactions it has with customers and potential customers. With a CRM system, customer preferences are recorded, and customer activity can be tracked.

 

Hours of Instruction:

Total Hours:  8

 

Prerequisites:

None