What Federal Contractors need to Know to be ready for the Government requirements

Students will learn how CMMC certification will immediately impact 200,000+ businesses supporting the DoD, it is reported that the federal government is closely monitoring the DoD’s rollout of CMMC as a possible model for broader implementation across all federal contractors. Currently, outside of the DoD, the General Services Administration (GSA) and National Aeronautics and Space Administration (NASA) currently require contractors that store, transmit or process CUI from those agencies to implement NIST 800-171 security measures and report non-compliance instances. Also, worth noting, NIST 800-171 is already filtering down to state governments. Companies will focus on CMMC certifications since that will become the “gold standard” to demonstrate security practices to prospective clients and partners.


Salesforce Consultant

Program is designed to Setup the case management process automating the support process with queues, assignment/escalation rules, and workflow. Configure Salesforce knowledge to help you manage the creation, publication, and maintenance of knowledge articles. Enable entitlements to set up service contracts with milestones. Setup the Salesforce Console for Service and to help your support reps work more efficiently. Understand the capabilities of CTI interface in the Console. Configure online chat with customers using Live Agent. Understand and set up Communities.


Salesforce Developer

This course provides the skills to develop customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications Program offers how to – Troubleshooting front end tool installation and IDE if the developer encounters issues. Using front-end build tools, such as those included with Site Genesis. Replicating code and data using the appropriate instances of the B2C Commerce Digital infrastructure. Architecting solution elements. Managing Certificates and private keys. Establishing firewall rules for integrations.


Salesforce Advanced Administrator

This Program will cover how to Determine and implement appropriate data access and visibility settings. Manage configuration changes in a sandbox environment and move data between environments using change sets. Extend the functionality of your implementation with custom objects and apps. Extend your reporting to provide up-to-date views of your business. Customize the Salesforce mobile app and create quick actions to increase efficiency. Improve data quality so that the ongoing task of data maintenance is not so overwhelming. Implement complex business processes using workflow rules, Process Builder, approval processes, and flows.


Salesforce Administrator

This Program is a Comprehensive and hands-on, Administration Essentials for New Admins is the core training that ensures your success with Salesforce. Upon completion student will be able to customize your application, including page layouts, fields, tabs, and business processes. Create a secure Salesforce environment. Maintain and import clean data. Create high-value reports and dashboards. Set up workflow automation.


Strategic Planning

Students will learn the process of Strategic planning. This will include an organization’s process of defining its strategy, or direction, and making decisions on allocating its resources to pursue this strategy. The students will also learn about the control mechanisms for guiding the implementation of the strategy.


Understanding Business Processes Management (BPM)

Students will learn how A BPM platform provides a framework and tools for managing the tasks and workflow in a process related to people or systems. A BPM (or BPMS) platform typically includes: A process builder that is used to design and manage a series of linear or parallel human and machine tasks that constitute a process.


QuickBooks Advanced

Students will learn the tips and techniques around industry best practices for categorizing and analyzing data, so you can get a better financial picture of the business. Then discover how to work with customer deposits, prepayments, and credits and refunds. Learn how to correct misapplied payments and expenses such as vendor deposits and refunds. Find out how to track special income such as consignments and trades. Students will also learn how to handle bounced checks—to and from customers and vendors—as well as troubleshoot bank reconciliations and uncleared transactions.


Understanding Customer Relationship Management (CRM)

Students will learn how to use a Customer relationship management (CRM) platform for managing a company’s relationships and interactions with customers and potential customers. The goal of a CRM platform is simple: Improve business relationships to grow your business. The course will show how a CRM system helps companies stay connected to customers, streamline processes, and improve profitability.


ITIL 4 Foundation

In this course students will learn a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL service lifecycle. By the end of this ITIL certification, you will understand how ITIL evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.


ITIL Practitioner

This course illustrates a practical approach of the ITIL theory. The course also prepares the students for the ITIL Practitioner certificate in IT Service Management



Students will learn how to setup and manage QuickBooks so you can manage business finances. Our format is easy to follow for beginners with limited bookkeeping experience. Students will learn how to set up customers, vendors, products, and services; record transactions; reconcile bank statements; pay sales tax; pay bills on time, collect the money earned, and run reports to see how the company is performing.


Microsoft Access Advanced

This Course builds on concepts learned in our first Microsoft Access training to give the student a well-rounded understanding of database concepts and Microsoft Access in particular. The MS Access Advanced training you will teach students to normalize data, join tables while observing referential integrity, query multiple tables, format forms, and reports, insert background images and charts; and create specialized objects such as lookup fields, subforms and subreports, navigation forms, and calculated fields.


Microsoft SharePoint Administrator

Students will learn the knowledge and skills you need to plan, implement and administer a Microsoft SharePoint environment. Students will learn how to troubleshoot your SharePoint environment to keep it running smoothly. The MS SharePoint Administrator class will show students guidelines, best practices, and considerations to help you optimize your SharePoint deployment.


Microsoft PowerPoint Advanced

You will learn how to utilize PowerPoint with other tools to build multi-media presentations with audio and video. The PowerPoint training will show students how to use thew export functions to create video executables. Students will create and edit shapes, enter and modify WordArt objects and pictures, and work with tables, charts, and diagrams. Students will learn how to proof a presentation, create speaker notes, and present and share their presentations.


Microsoft PowerPoint

The MS PowerPoint course will teach students to tell a visual story. We will introduce you to the essential functions and features of PowerPoint. We will introduce you to PowerPoint’s window components, show you how to open and run a presentation and switch between views. Students will create a basic presentation and add content; arrange, insert, and delete slides; and apply templates and design themes. The course will show you how to create and edit shapes, enter and modify WordArt objects and pictures, and work with tables, charts, and diagrams. Students will learn how to proof a presentation, create speaker notes, and present and share their presentations.


Microsoft Outlook Advanced

The MS Outlook class builds on basic skills in Outlook and teaches students to use the advanced features like tasks, notes, themes and signatures. The Class will provide instruction on best practices using multiple accounts, filtering and archiving.


Cybersecurity Bootcamp

Technology is and will be running more and more of our daily lives. Cyber-attacks keep coming, and they cause millions of dollars of damage. It is not anymore about protecting traditional IT equipment such as desktops, laptops, servers, and networks. Cybersecurity is important for protecting data and information, no matter where it is held…